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  • Warranty Terms

    The warranty period for all Sarsılmaz products is 2 years. This period begins from the date of delivery of the product. The warranty covers all parts and all of the product as part of problems that may arise from the manufacturer. User-caused problems are not covered by the warranty.

    If the product fails during the warranty period, the time spent on repair is added to the warranty period. The repair time is no more than 20 working days. This period begins from the date of notification of the failure of the product to the service station and to any of the seller, dealer, agent, representative, importer or manufacturer in the absence of the service station.

    In case the product fails during the warranty period due to both material and labour and assembly errors, no labour costs, part costs or any fees under any name will be charged.

    Provided that within the warranty period, In the case where the same failure repeats more than 4 times in 1 year or if different failures occur more than 6 times; the failure to benefit from the product becomes continuity; the maximum time required for repair is exceeded, the service station or service station is not available; it is determined that the repair of the defect is not possible with a report issued by one of the seller, dealer, agency, representative, importer or manufacturer, the product will be replaced free of charge, provided that permission is obtained from the official institutions that there is no harm in changing the product.

    Failures caused by the use of the product contrary to the considerations contained in the user's manual are not covered by the warranty.

    No labour or similar fees are requested from the consumer for the service provided during the periodic maintenance required by the manufacturer or importer, which must be done by the service stations within the warranty period.

    For problems that may arise in relation to the warranty certificate, the Ministry of Customs and Trade, the General Directorate of Consumer Protection and Market Surveillance is applied.

    The use of the warranty certificate was authorized by the Ministry of Customs and Trade, the General Directorate of Consumer Protection and Market Surveillance in accordance with law 4077 and the relevant regulation put into force on the basis of this law.

    The responsibility for issuing a warranty certificate and providing it to the consumer belongs to the seller, dealer, agent or representative offices where the consumer buys the product.

  • Licensing Procedures

    Pistol License Procedures

    In order to own a pistol in Türkiye, you must first obtain a license. For this purpose, you must apply to the authorized offices to issue a license in your settlement, along with the documents specified in the legislation.

    At the time of application, please bring,

    1. A petition addressed to the relevant authority,
    2. One half cover cardboard dossier,
    3. Original copy of your identity card,
    4. A health report from the health board that there is no harm in obtaining a pistol license,
    5. 4 colour passport photos,
    6. Up-to-date document that you will receive from the tax offices and that shows that there is no overdue tax debt in excess of 5000 lira (signed, sealed, dated and confirmed.

    After the application, if the investigation to be carried out by the relevant authority is positive, you can obtain your pistol purchase document with the approval of the governor's office. You must carry out your arms purchases with this document from the MKEK institution.

    You must purchase your pistol within a year of obtaining your license. The registration period of the weapon you receive is 60 days.

    You must remember that the pistol license is valid for five years from the date of approval. Therefore, you must renew your license every five years.

    More detailed information on this issue can be found in the Firearms Law No. 6136 and related regulations.

    Shotgun License Procedures

    As for your request for a license to purchase shotguns, you can apply to the authorized offices to issue a license in your settlement.

    At the time of application, please bring,

    1. A petition addressed to the relevant authority,
    2. One half cover cardboard dossier,
    3. Original copy of your identity card,
    4. A health report from the health board that there is no harm in obtaining a shotgun license,
    5. 4 colour passport photos,

    Remember! A smoothbore Shotgun License only authorizes you to carry and own. To hunt, you must apply to the Forest Regional Office and get a “Hunting Card”.

    You cannot hunt with a Certificate of Purchase; in order to carry your shotgun freely, you must register it in your license.

  • Certificates

    World standards in production…

    Behind the success of Sarsılmaz, the world brand in Türkiye's light weapons sector, lies its production capability in international standards. Sarsılmaz proves the importance it attaches to quality in production with its national and international certificates.

  • R&D and P&D

    R&D and P&D
    Technology of the future…

    Sarsılmaz R&D Center, which has succeeded in being the only R&D center in the light arms sector of Türkiye certified by the Ministry of Industry and Technology implements successful projects as a result of the studies carried out by the engineers within the company and cooperation with the leading universities of Türkiye.

    Several processes ranging from market research to concept development, from project management to computer supported design, from simulation and design verification to prototype production and testing activities are carried out by the experienced and dynamic team of the Sarsılmaz R&D Center.

    Sarsılmaz, not content with today's technologies, by investing in the future, continues to work at full speed to implement Industry 4.0, which brings together information technologies and the industry, and establish the production concept of the future from present time

    Sarsılmaz develops innovative products on the one hand with its continuous R&D activities, and on the other hand adapts its existing products to technological developments with its work carried out within the scope of its P&D activities.

    Under Sarsılmaz's constantly renewed product range lies the work of the R&D center, which follows scientific developments closely and successfully adapts them to the industry.

    ihracat
    In Türkiye’s arms sector
    Only R&D center certified by the Ministry of Industry and Technology
    silah
    “Industry 4.0”
    Future sense of production

  • Facilities

    The biggest facilities in Europe...

    Besides its product quality, being a world brand with more than 500 employees, more than 10 percent of which are engineers and its facilities, Sarsılmaz continues to be the pride of Türkiye with its wide range of products ranging from sports weapons to pistols, rifles and military weapons.

    Europe's largest arms production facilities produce all over the world from Türkiye with the Sarsılmaz brand.

    ihracat
    In Türkiye’s arms sector
    Only R&D center certified by the Ministry of Industry and Technology
    silah
    “Industry 4.0”
    Future sense of production

  • Legal Texts

    Review Legal Texts

    SARSILMAZ SİLAH SANAYİ A.Ş.(“SARSILMAZ”). Owner of this site is SARSILMAZ. Users who visit our site shall be deemed to have accepted the following conditions for the sake of all purposes and cases, provided that they are not limited to what is written.

  • Information Society Services

    Information Society Services – SARSILMAZ SİLAH SANAYİ A.Ş.

    Regulatory content stipulated in accordance with the articles 397 and 1524 of the Turkish Commercial Code numbered 6102 and the provisions of the "Regulation on Internet Sites to be Opened by Capital Companies" published in the Official Gazette dated 31.05.2013 - numbered 28663, is given under the link below.

    Click on the link for detailed info

    https://e-sirket.mkk.com.tr/esir/Dashboard.jsp#/sirketbilgileri/13911

  • Quality Policy

    Customer-oriented senses of quality for the future

    Sarsılmaz, Türkiye's pioneering arms manufacturer, brings technologies of the future together with more than a hundred years of experience.

    Sarsılmaz, with its widespread sales network all over Türkiye and in many countries of the world, offers its customers the assurance of being an international brand and sets its quality policies in this direction.

    Sarsılmaz adopts a reliable and transparent process management that aims to meet all the needs and expectations of its customers.

    Sarsılmaz, which designs its supply, production and sales systems to include after-sales service, acts with the awareness that customer satisfaction, which it sees as its final output, can be possible with reliable, quality, innovative products and services.

    Sarsılmaz carries out its work using all the possibilities of technology in order to create high-quality and accessible products.

    Sarsılmaz not only follows the latest technologies, but also brings its customers together with the products of the future with the technologies it has developed.

    Acting with the awareness that the most important element of quality is human resources, Sarsılmaz cares about providing the necessary conditions for its employees to develop themselves and use their abilities at the highest level.

    Sarsılmaz aims to create awareness of quality, environment and occupational safety in its employees, while also implementing these sensitivities in its production processes in an uncompromising way.

  • Quality Policy

    Customer-oriented senses of quality for the future

    Sarsılmaz, Türkiye's pioneering arms manufacturer, brings technologies of the future together with more than a hundred years of experience.

    Sarsılmaz, with its widespread sales network all over Türkiye and in many countries of the world, offers its customers the assurance of being an international brand and sets its quality policies in this direction.

    Sarsılmaz adopts a reliable and transparent process management that aims to meet all the needs and expectations of its customers.

    Sarsılmaz, which designs its supply, production and sales systems to include after-sales service, acts with the awareness that customer satisfaction, which it sees as its final output, can be possible with reliable, quality, innovative products and services.

    Sarsılmaz carries out its work using all the possibilities of technology in order to create high-quality and accessible products.

    Sarsılmaz not only follows the latest technologies, but also brings its customers together with the products of the future with the technologies it has developed.

    Acting with the awareness that the most important element of quality is human resources, Sarsılmaz cares about providing the necessary conditions for its employees to develop themselves and use their abilities at the highest level.

    Sarsılmaz aims to create awareness of quality, environment and occupational safety in its employees, while also implementing these sensitivities in its production processes in an uncompromising way.

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